Privacy Policy

Shimoga Basket is accessible from http://shimogaBasket.com. Our most important priority is the privacy of our visitors. This Privacy Policy document contains details of types of information that is collected and recorded by Shimoga Basket and explains how we use it. The domain name shimogabasket.com is owned exclusively by the Company.

The Company respects your privacy and values the trust that you place in it. Set out below is the Company’s ‘Privacy Policy’ which details the manner in which information relating to you is collected, used and disclosed.

Customer are advised to read and understand our Privacy Policy carefully, since by accessing the website/app you agree to be bound by the terms and conditions of the Privacy Policy and consent to the collection, storage and use of information relating to you as provided herein.

If you do not agree with our terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the website/app, any further.

Our Privacy Policy is incorporated into the Terms and Conditions of Use of the website/app, and is subject to change from time to time without notice. It is strongly recommended that you periodically review our Privacy Policy as updated on the App/Web.

Should you have any clarifications regarding this Privacy Policy, please do not hesitate to contact us at support@shimogabasket.com.

 

The collection, Storage and Use of Information Related to You

 

We may automatically track certain information about you based upon your behavior on the website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on the website or not), which URL you next go to (whether this URL is on the website or not), your computer browser information, your IP address, and other information associated with your interaction with the website. We may also share your Mobile IP/Device IP with third party(ies) and to the best of our knowledge, be-life and representations given to us by these third party(ies) this information is not stored by them. 

We also collect and store personal information provided by you from time to time on the website. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including:

  1. To enable the provision of services opted for, by you.
  2. To communicate necessary account and product/service related information from time to time.
  3. To allow you to receive quality customer care services.
  4. To undertake necessary fraud and money laundering prevention checks, and comply with the highest security standards.
  5. To comply with applicable laws, rules and regulations of the country and state.
  6. To provide you with information and offers on products and services, on updates, on promotions, on related, affiliated or associated service providers and partners, that we believe would be of interest to you.

Where any service requested by you involves a third party, such information as is reasonably necessary by the Company to carry out your service request may be shared with such third party.

We also do use your contact information to send you offers based on your interests and prior activity. The Company may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers.

Contacts Permissions: If you allow Shimoga Basket to access your contacts (including contact number, email id etc.), it enables Shimoga Basket to subscribe you and your contacts to Shimoga Basket promotional emails, messages, ongoing offers etc., and through this permission you and your contacts will be able to access a variety of social features such as inviting your friends to try our website, send across referral links to your friends, etc. This information will be sync’d from your phone and stored on our servers.

Further, you may from time to time choose to provide payment related financial information (credit card, debit card, bank account details, billing address etc.) on the website. Such information will not be retained with us, since that information will be collected by the third-party e-commerce service provider, after you will be redirected from our website. The e-commerce providers have the highest levels of security and encryption and the same providers are used by retail giants also. We ensure that such data/information is only transacted over secure website [of approved payment gateways which are digitally encrypted], and provide the highest possible degree of care available under the technology presently in use.

The Company will not use your financial information for any purpose other than to complete a transaction with you.

To the extent possible, we provide you the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the website/application, and opt out of any non-essential communications from the Company.

Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.

Company use data collection devices such as “cookies” on certain pages of the website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. Company offers certain features that are only available through the use of a “cookie”.

The Company also use cookies to allow you to enter your password less frequently during a session. Cookies can also help the Company provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the website and you may be required to re-enter your password more frequently during a session.

The Company does not retain any information collected for any longer than is reasonably considered necessary by us, or such period as may be required by applicable laws. The Company may be required to disclose any information that is lawfully sought from it by a judicial or other competent body pursuant to applicable laws.

 

Choices Available Regarding Collection, Use and Distribution of Information

To protect against the loss, misuse and alteration of the information under its control, the Company has in place appropriate physical, electronic and managerial procedures. For example, the Company servers are accessible only to authorized personnel and your information is shared with employees and authorized personnel on a need to know basis to complete the transaction and to provide the services requested by you. Although the Company endeavors to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure.

Please note that the Company will not ask you to share any sensitive data or information via email or telephone. If you receive any such request by email or telephone, please do not respond/divulge any sensitive data or information and forward the information relating to the same to support@shimogabasket.com for necessary action.

 

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Shimoga Basket does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Communication with Company

If you wish to correct or update any information you have provided, you may do so online, on the website itself. Alternatively, you may contact the Company to correct or update such information by sending an e-mail to: support@shimogabasket.com.

In the event of loss of access to the website, you may contact the Company by sending an e-mail to: support@shimogabasket.com. We will provide the necessary information after authenticating your credentials.

In the event you wish to report a breach of the Privacy Policy, you may contact the designated Grievance Officer of the Company at:

 

Dr. Manjunath S

Shimoga Basket,

Sri Ganesha Arcade, Alkola Circle,

Behind Canara Bank, Sagar Road,

Shimoga, Karnataka – 577205.

Email address: support@shimogabasket.com

 

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.